Increasing insights into behavioral change initiatives within Detecting Financial Crime

At a glance:

  • Data driven behavioral insights into a 3500-person department
  • Mitigating Financial Crime risks by earlier detection
  • Vye Consulting advised and executed various Python and PowerBI analyses

The situation:
To say that financial criminals oppose a threat to the safety of our banks and money, is an understatement. That is why all the big banks in the Netherlands have implemented thorough screening systems into their client onboarding, data processing and financial monitoring. At ABN Amro, the 3500 person strong Detecting Financial Crime (DFC) department is responsible for the prevention and identification of money laundering, financing of terrorism and corruption. Given the size, ambitions and continuous improvement of this department, multi-year delivery plans are in place, of which the realization is closely monitored by the People, Conduct & Communication team.

What we delivered:
The team of Vye Consulting assisted ABN AMRO DFC with insights into workforce management, people development and employee experience. Various datasets were analysed with Python scripts with the aim of providing insight into the absence and performance figures of the DFC employees. The results are displayed in a BI dashboard.
The dashboard is used by various internal and external stakeholders for reviewing purposes.

The client has real-time and accurate insight into the performance and absenteeism of (external) employees within ABN AMRO DFC.

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